We are looking forward to hearing from you. Please feel free to get in touch by filling out the form below or via e-mail at contact@platinumherbalcare.com, we will get back to you as soon as possible.

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer Free shipping for all order over $175 or flat shipping at $20 all across Canada under the limit!

Which payment methods are accepted in the Online Shop?

Currently, we are accepting e-transfers. Please send us the e-transfer along with your order number and we will ship the products out ASAP!

How long will delivery take?

After shipping out, the delivery should take about 2-3 days to arrive all across Canada! 

How secure is shopping in the Online Shop? Is my data protected?

Our site is completely secure and all transactions are protected. 

What exactly happens after ordering?

After making an order, you will receive a confirmation. Once we have the tracking number we will send out another email notifying you.

Do I receive an invoice for my order?

With any purchase, you will receive an invoice. Please keep your order number handy when asking us about your order!

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